Thursday, December 27, 2007

Boston: What part of " SIDEWALKS AND ABUTTING CURB RAMPS" don't you understand?

Posted by John B. Kelly

When Boston Herald photographer Lisa Hornak and I got stymied at the intersection of Westland Avenue and Hemenway Street last Saturday, Christopher "Tiger" Southridge, acting captain of the Inspectional Services Department (ISD), pulled his car over and came over to talk to us.

A very nice guy who seemed committed to his work, Tiger's description of city policy regarding citations for snow removal violations dumbfounded me. He said that the city would not write a ticket for a snow-bound curb cut because -- here comes the answer -- it's not part of the sidewalk! A curb cut, so the higher-ups have determined, is an "entrance to a site," and ISD doesn't write tickets for "entrances to sites." (Perhaps even more unbelievably, it's not even a violation to leave a fire hydrant covered over and obscured by snow.)

I went on the city of Boston website, and this bizarre interpretation of the law can be found in the brochure of the Code Enforcement Police -- the ISD division which enforces city codes.
What is a property owner required to
shovel?

All sidewalks and walkways that abut the
property. For example if the property is
on a corner lot the property owner must
shovel the front and side walkway that
abut the property.
Note a kind gesture: shovel handicap
ramps, fire hydrants and city sewers.
"Note a kind gesture" may be an awkward phrase , but the voluntary nature of its request is clear. It's never occurred to me that curb cuts, an integral part of the public right of way, might not be considered "sidewalks." But maybe this brochure, apparently written September 5, 2006 (check the "document properties"), is out of date and was mistakenly left up on the website. (The information about snow removal requirements at the "Codes Enforced" page is also obsolete.)

You might have a hard time finding it, but there is a more recent document discussing specific snow removal responsibilities. It's not at "Know Snow, The City's Snow Information and Advisory Program", where you might expect to find information that could determine whether you get a ticket or not, but rather stashed under "Reports, Publications and Forms" at the Inspectional Services Department webpage.

If anyone has seen this document before, I would love to hear about it, but I have a feeling the timing of its production ("document properties" again) -- 12:10 p.m. on December 13, just as the snow was beginning to fall in the Thursday afternoon storm that paralyzed the region and unleashed round after round of finger-pointing -- might be a bit embarrassing for the city. The document begins:

The Inspectional Services Department wants you to know…
The City of Boston made a few changes to the Law….
Regarding Snow!
In Summary, Unshoveled Sidewalks Must Go!

Then it asks the question:
How Much Snow Should the Property Owner Shovel?
Snow removal should cover the full paved width of the sidewalk or a minimum of 42 inches wide. Narrow paths encumber carriages and wheelchairs causing a rough ride!
Here at last is some specific information, and it sounds sounds pretty good, until you read over the final section, which reproduces the charitable language of the Code Enforcement Police brochure:

Remember to be a Good Neighbor
Check and help out your elderly neighbors;
Clear any snow around the sewer/catch basin in front of your home;
Clear any snow that may be blocking a handicap ramp;
Do not over exert yourself when removing snow and;
Shovel out your fire hydrant.
Not over exerting yourself and shoveling out a curb cut really are two separate subjects, but according to the city, they are similar in that they are good ideas which we all should volunteer to follow. Just not the law.

What is the adjective to describe this city's antics? The snow removal ordinance, first submitted by former city councilor Felix Arroyo in 2005, was the subject of a hearing last May. The commissioners of inspectional services and public works testified. Later, the city said it wanted some time to think about it, but then endorsed it after running it by both Public Works and Inspectional Services.

Here is the title of the ordinance:
AN ORDINANCE REGARDING
THE PROMPT AND COMPLETE
REMOVAL OF SNOW AND ICE FROM SIDEWALKS
AND ABUTTING CURB RAMPS
What does the last line read? Unbelievable.

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Wednesday, December 26, 2007

State Sidewalks Still Inaccessible, Dorchester Reporter Asks Why

Posted by John B. Kelly


It was such a beautiful day today, I took a little access-inspection walk. Although I could see a lot of sidewalk concrete from my window, I found that the sidewalk along both the Fenway and both sides of Agassiz Road were impassable. The inaccessibility of the Fenway sidewalk means that I cannot go south on the Fenway, because the building side lacks curb cuts down at the Forsyth Institute.

On the less-blocked Agassiz sidewalk, I ran into a neighborhood wheelchair user who complained bitterly about the crappy sidewalks. She said her six wheel Jazzy wheelchair did pretty well on the snow and ice (I'm shopping for a new chair, and am definitely done with Invacare 6 wheelers, which have terrible suspension and can barely back up in the best conditions). I ran into another wheelchair user who, like me, was in the middle of Agassiz Road.

Chris Hart from Adaptive Environments sent along a couple of articles from the December 20 edition of the Dorchester Reporter, in which editor Bill Forry detailed the new snow ordnance (no other newspaper bothered) and described a ride he took with code enforcement supervisor Captain Michael Mackan, who wrote a number of tickets to Dorchester businesses.

"I think these increased fines may give a bit more incentive. I have noticed an improvement in some parts of the city, " Mackan said.

Forry observes that it isn't just businesses slipping up.

On a brief driving tour, the Reporter spotted a number of municipal and state properties that were also in violation of the city ordinance to clear a 42" wide path, enough to allow passage for a wheelchair. The Morrissey Boulevard sidewalk along the MBTA-owned JFK-UMass station grounds was still a frozen tundra on Tuesday, with high school students and other pedestrians seen taking their chances on the busy roadway. Mackan placed a stern call to an MBTA representative with a warning that a ticket would be forthcoming if the transit agency didn't fix the problem. In Fields Corner, where residents have complained of poor shoveling at the T station in years past, the sidewalks were clear. Mackan wanted to know if the T somehow misplaced their shovels at JFK-UMass.

The city of Boston had its share of fall-downs too. Mackan called the city's Parks Department, which is responsible for clearing walks along their land. At three places on Tuesday - Dorchester Park, Peabody Square, and Ryan Playground, it was clear that had not been done.

Mackan and other veteran inspectors often use their own discretion as they circle the city and spot violations, but when called to a property by a phoned-in complaint where a violation exists, they are likely to write it up.

So the city is willing to ticket small businesses, but gives itself and the state a pass with a "stern" phone call. In an accompanying editorial, Forry asks the obvious question: "If residents are expected to clear their sidewalks, shouldn't city property-owned be held to the same standard?"

Indeed, with the Department of Conservation and Recreation saying that the city doesn't have the power to issue it tickets, nor that it is bound by Boston city ordinances, we definitely have a problem here. I usually tell people that I live in Boston, but maybe I should start saying I live in DCR.

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Sunday, December 23, 2007

Sunday Herald Covers Court Victory, Icy Sidewalks

Posted by John B. Kelly

All-around Herald reporter Marie Szaniszlo got a breather from covering stories of murder and mayhem with a page 2 article today on sidewalk access. In "Judge Upholds Fines vs Hub," she reports on the recent decision of Suffolk Superior Court Justice Paul E. Troy against the city of Boston, which in its second losing appeal against the Architectural Access Board's order that it repair Huntington Avenue, tossed up a kitchen sink full of arguments that didn't hold water.

I am quoted saying “The court’s decision exposes the city as a two-year-long scofflaw.”

Szaniszlo reports that the $500 per day fine levied by the AAB on the city for not fixing the all-brick sidewalk is now up over $376,000. Herald editors added the nice little touch of a copy of the original, August 26, front-page story.

She then turns to the current iced-over sidewalk situation facing people disabilities:

The sidewalk is part of what Kelly and other advocates for the disabled denounce as a pattern of violations in the city that puts them at risk, particularly at this time of year.

So many sidewalks have gone unshovelled, Kelly said, that he and other wheelchair-users are forced to remain home or take their chances dodging cars in the street.

“To be quarantined because we apparently don’t count is demoralizing,” Kelly said. “What kind of city forces people to resign themselves to that?”

The article is complemented by photographer Lisa Hornak's great photo of cars bearing down on me in the middle of Symphony Road, as I made my way to the NAG holiday party.


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Saturday, December 22, 2007

NAG Holiday Party; Herald tomorrow

Posted by John B. Kelly


Herald reporter Marie Szaniszlo, who did the Huntington brick sidewalk story last August 26, got a very friendly photographer to accompany me on my trip to Symphony Plaza East for the NAG holiday party. It turned out that the little orphan sidewalk at the end of my service road, and the main sidewalk heading towards the Westland Gates were icy and slushy, but barely passable. I thought we were home free until we arrived at the Westland Gates, where a cleared area looking like a curb cut turned out to be the area between the two curb cuts.

As we sat there, an Inspectional Services Division car went by, and Lisa recognized the official. He turned out to be Christopher Southridge, a.k.a. "Tiger," whom Lisa had followed for more than a year in what looks to have been a pretty successful attempt to lose lots of weight. Tiger is the (an?) acting captain of ISD, and told us it was he who followed up on the violations pictured in the Flickr set from December 15. Inspectors wrote a number of tickets, including Cappy's Pizza, Burger King on Huntington Avenue, and Symphony Plaza West -- an especially egregious violator because it is a housing development for elderly and disabled people. It was gratifying to see a clear curb cut in front of Cappy's for the first time in 10 days.

I told Tiger that the island on Huntington Avenue between Horticultural Hall and Symphony Plaza East (Menino Island) was blocked yesterday, and he asked whether I had checked it today.

I will do a longer post soon on all that I learned from him.

Not able to get down the corner at Westland , I turned south down Hemenway Street, and struggled over a stretch of ice also belonging to DCR, then went left onto Symphony Road (snowed under sidewalks, but they're unusable even in the summer), and another left onto St. Stephen street, with its tree-heaved sidewalks. We got over to Menino Island, which was untouched since yesterday and totally icebound. So I had to wiggle past a car on Huntington Avenue, and use the U-turn lane to get over to Symphony Plaza East.

Lisa left after we arrived at Symphony Plaza East, and we had a fun little party, complete with Boston Globes from the morning. Fox news showed up towards the end of the party, and a cameraman interviewed Eileen and me, and his crew was going to follow us in the street on our way back home, but we didn't get out there as quickly as we thought we could, and the truck left. For some reason, there was no story on the 10 o'clock news, which runs for a whole hour.

We Can't Even Get to Our Medical Appointments

Posted by John B. Kelly

Eileen Brewster called from her medical appointment this morning, At Barron Chiropractic and Rehabilitation, 1520 Blue Hill Ave. Eileen has been going there for five years, and was told that other clients using wheelchairs also come to the office, but both last Saturday and this Saturday, she was unable to get up the curb cut at the corner of Blue Hill Avenue and Fremont Street. So she had to travel, in the street, down very busy Blue Hill Avenue for access. Very, very dangerous.

Last week, the chiropractor Jeremiah DiRuzzo cleared the curb cut himself, and assured Eileen that it would be taken care of for this Saturday. But today he said that he was too busy, and that he had cleared the curb cut only to have the city push the snow back into the curb cut.

She wants to know why the office couldn't have called her, so that her ride could have dropped her off in front of Dunkin' Donuts, so that she could have made a decision about risking her personal safety.

This excuse about "I shoveled it once" is really common, but it is the abutter's responsibility to keep the curb cut clear.

Lack of access to curb cuts and sidewalks must also be a public health issue.

DCR Fails Everywhere; Fenway Civic Association Urges Snow Removal

Above: DCR crosswalk on the Fenway near Boston Fire Alarm at 59 the Fenway. 12 p.m., December 22, 2007. Photo: Errol Forde

It's not just the sidewalks around where I live that are left unshoveled by the Department of Conservation and Recreation. Marie from the Fenway Civic Association has posted a map showing other locations throughout the Fenway that are impassable. And she wrote that the FCA has forwarded the map onto DCR with a request for increased plowing.

Here is the link:

Globe Cover Story; Sidewalk Still Impassable

Posted by John B. Kelly


Above: DCR sidewalk just above 60 the Fenway, view towards Hemenway Street and Westland Avenue. Photo: Errol Forde

above: DCR sidewalk approaching Westland gates at Hemenway Street. Photo: Errol Forde

Andrea Estes has a great story on the first page of the city region section in today's globe.

But as you can see, this DCR walkway still remains impassable, so I won't be able to use the sidewalks to get to the NAG holiday party today.

Eileen Brewster, who lives on Ruggles street in BHA housing, will be taking a ride because northeastern did not shovel its curb cut at the Leon street crosswalk.

NAG members in the West Fens, if they were going to come by wheelchair, would have to go all the way in the street, also.

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Friday, December 21, 2007

BHA says "not my job"

Posted by John B. Kelly

In light of Andrea Estes' pending Globe story, the city frantically tried to solve the immediate problem of Eileen Brewster not being able to leave BHA property for our holiday party.

Although Eileen has complained many times before about access around her apartment on Ruggles street, little has ever been done. Now, suddenly, she receives a personal telephone call from Sandra Henriquez, Administrator/CEO of the Boston Housing Authority. Henriquez wanted to know what was wrong, so Eileen told her the same thing she later told Andrea Estes, that she could see blocked sidewalks from her window, and the curb cuts for crossing Leon street towards northeastern and Ruggles Station were impassable, and have always been impassable.

The manager of the Alice Heyward Taylor apartments showed up next, the walkway and Eileen's parking space were cleared, but the manager then told Eileen that the curb cuts for the Leon street crosswalk didn't belong to the BHA, but to the city of Boston!

So even though employees of the city of Boston were out at Alice Taylor shoveling sidewalks, they were not going to touch a nearby curb cut -- because it belonged to a separate agency within city government. My goodness.

Eileen called back Sandra Henriquez, who said that she would try to get those curb cuts cleared. (Now Ms. Henriquez may be completely sincere in her desire to get Eileen to the party, but I hope that as an administrator she immediately investigates how pervasive this problem is, and asks for the money to solve it)

So Eileen still doesn't know whether she can make it to the party or not, because the personal intervention of city officials, done in the service of avoiding an embarrassing newspaper story, was nevertheless ineffectual.

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City Flops in Bid to Avoid Embarrassment

Above: "Menino Island," 3:30 p.m. December 21, 2007, orphan sidewalk between Horticultural Hall and Symphony Plaza East on Huntington Avenue. Photo: Lidia Alvarado

Geoff Edgers posted our open letter to Mayor Menino and Governor Patrick on his Boston.com Exhibitionist blog. This stimulated another great bunch of comments, ranging from outright hostility to identification.

His earlier posting and link to a set of NAG Flickr photos from December 15 seems to have had temporary impact upon the city, as an official told the Globe that it had compiled a five-page list of violations addressed. Reporter Andrea Estes' telephone calls stirred more action today, from the city and state.

But as this latest Flickr set of photographs show, nothing much has changed in the Fenway. DCR properties are still snowbound, and this city-owned island between Horticultural Hall and Symphony Plaza East, where our holiday party will be held, is still dangerously icy. Private property owners such as the Boston Symphony Orchestra and the New England Conservatory continue violating with impunity.

Has anyone ever pondered the notion that it might be counterproductive to entrust enforcement of a regulation (snow removal from sidewalks and curb cuts) with an entity (city of Boston) whose self-interest is in its own continual massive violation of that ordinance?

The city is simply not willing to spend the money to clear sidewalks and curb cuts effectively. No wonder inspectional services told the Boston Globe on Wednesday that it had "opted" not to ticket the state, because

"The state's got a large area," said Boston Police Captain Michael Mackan, who heads code enforcement. "If we get a complaint about one of their areas or the MBTA's, I'll call them, and I know they'll get out there and take care of it. . . . Things fall through the cracks."

It's the golden rule of government: do not unto others what you don't want them to do unto you.

The brilliance of the Menino administration is in its ability to adjust course. Deploying the enforcement version of Richard Nixon's "limited hang out" (telling a small truth to hide a bigger lie), the city has now changed its mind and ticketed DCR. Why? Because of the prospect of an embarrassing newspaper article. And please don't hold your breath for any of these tickets to be collected.

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Globe's Interest in story stirs the pot

Posted by John B. Kelly

Boston Globe Statehouse reporter Andrea Estes will have an article in tomorrow's paper about access in the Fenway and around Ruggles, and the struggle of our little group to have our holiday party. It seems that the open letter that Eileen Brewster and I sent Mayor Menino and Governor Patrick caught the interest of the globe city desk, because it asked Estes on her way to work to check access around Symphony Plaza East at 334 Mass Ave. (I realized the letter wasn't specific on where the access problems were, but the story was powerful enough on its own.)

DCR told Estes that it would be out in the Fenway at 4 p.m., and indeed a Department of Corrections crew was out there. They chipped at the ice for a little while, threw down some salt, cleared about 50 feet of the path from my service road to the Westland Gates, but did nothing else.

So the path a still isn't clear. I still can't go that way.

Before DCR came, Lidia Alvarado went out and took a bunch of pictures, showing a variety of violators, from the Boston Symphony Orchestra to Cappy's pizza. The collection is at the Neighborhood Access Group Flickr site.

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Open Letter to Menino and Patrick Requesting Access for Holiday Party

December 20, 2007

Governor Deval Patrick
Massachusetts State House
Room 360
Boston, MA 02133

Mayor Thomas M. Menino
1 City Hall Plaza
Boston, MA 02201

Dear Mayor Menino and Governor Patrick,

Neighborhood Access Group is a Fenway-based disability rights organization working for safe access to the sidewalks of the city for everyone.

We have planned a holiday party for the afternoon of Saturday, December 22, at Symphony Plaza East (334 Massachusetts Ave.), a housing complex for elderly and disabled people.

Unfortunately, the new snow removal ordinance passed in the city of Boston this fall has not resulted in an increased ability of our members to leave our houses.

The Department of Conservation and Recreation, despite complaints to its Storm Center, its director of community relations, and to the office of the governor itself, has not cleared its sidewalks and crosswalks in the Fenway.

City agencies such as the Boston Housing Authority and the Department of Public Works have not cleared sidewalks and curb cuts under their responsibility.

Many property owners in our neighborhood, including large institutions like Northeastern University and the Boston Symphony Orchestra, have ignored their legal responsibility to clear sidewalks and curb cuts.

Some of these violations are documented at flickr.com/photos/neighborhood_access_group and discussed at www.neighborhoodaccess.org . The beginnings of a public discussion are at www.boston.com/ae/theater_arts/exhibitionist/2007/12/not_clearing_si.html .

Would you please clear the sidewalks and curb cuts under your responsibility, and enforce the removal of snow and ice from sidewalks and curb cuts in your jurisdiction -- by sunset on Friday?

We would very much appreciate being allowed to attend our holiday party.

Thank you for your consideration,

Eileen Brewster

John Kelly

Alice Heyward Taylor Apartments

DCR service road south of Boston Fire Alarm

290 Ruggles St. W. #2014R

66 The Fenway #22

Roxbury, MA 02120

Boston, MA 02115

617-541-9695

617-536-5140

Brewster.e@gmail.com

John.B.Kelly@Verizon.net

www.neighborhoodaccess.org

Thursday, December 20, 2007

What I sent to the governor's office on Monday, and what happened next

Posted by John B. Kelly

Last Monday evening, I sent an e-mail with map, along with photos of the problem sites, to one of Governor Patrick's assistants in the governor's office. I wrote that

the problem with DCR and snow is systemic and long-term. It has never in my 20 years of living here followed requirements for clearing snow. It seems to have long ago decided to ignore the Fenway except for a few sidewalks. As far as I can tell, it doesn't bother with curb cuts (maybe because they have to be done by hand), and leaves quite a few sidewalks untouched, also.

DCR came up with a snow removal priority plan, probably as a result of the West Roxbury high school students being hit on VFW Parkway three years ago. The plan is here: http://maps.massgis.state.ma.us/DCR_Snow_Priority/viewer.htm . The most valuable part of the plan for me is that it establishes jurisdiction. Here is a portion of the map with some of the problem areas (I assume there are big problems all the way around The Fens).

All of the marked areas are impassable for disabled and elderly people.

1. Curb cuts at Westland Avenue/Hemenway Street, the North Side. Also adjacent sidewalk on Hemenway Street.

2. Curb cuts on the South side of the intersection. Also adjacent sidewalk on Hemenway Street.

3. Sidewalk between 60 the Fenway and main walkway. This problem quarantines residents of 66 the Fenway.

4. Fenway crosswalk just south of Boston Fire Alarm, 59 The Fenway. Also adjacent curb cut at the northern edge of the service road.

5. Agassiz Road crosswalk.

6. Curb cut at southern edge of service road.

7. Sidewalk along The Fens from Agassiz road heading south. I saw high school students walking in the road on Monday, December 17.

Tuesday:
A truck with sand backed to and fro across the crosswalk at Agassiz road/the Fenway (#5 in the map), for what seems like quite some time, before just driving off and doing nothing.

Wednesday:
A work (prison work release?) crew comes to the same crosswalk, mostly stands around with only a few shovels, and clears a few feet of the curb cut on each side of the crosswalk. Beyond each cleared patch it remains solid ice. The (in)action is captured at Flickr.

None of the other problem areas are touched.


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They Tow Cars Don't They?

Posted by John B. Kelly

Cars that interfere with the demands of public safety, such as clear routes for emergency vehicles, get towed. No apologies. But property owners that never bother to shovel their curb cuts have only a ticket to fear, and probably not even that. The prospect of receiving a ticket, out of the 250 tickets written across probably a half million parcels of sidewalk and curb cuts, isn't much to worry about.

The complete failure of snow removal from the sidewalks and curb cuts of the city calls out for an additional measure of enforcement. Just as cars get towed when they become a threat to public safety, so should sidewalks and curb cuts be shoveled -- by the public entity responsible for public safety -- when they become a threat. And just as car owners get billed for the expense of having their car towed, so should property owners be billed for the cost of shoveling out their curb cut/sidewalk.

Of course, necessary disclaimer in effect: no elderly or disabled person would be ticketed or fined.

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Mayor Menino and Governor Patrick, May We Please Go Outside?

Posted by John B. Kelly

The surprise advent of a Norlund Inverted Coastal Trough, which has today shown up on weather maps as a black dotted line tailing away from the now-distant storm, has meant for a lot more snow than anticipated.-- 8 inches rather than one or two. The snow is now wrapping up, which means that tomorrow will be a great test of Boston's new snow removal ordnance.

The unanimously-passed ordinance specifies how snow and ice should be cleared from the city's sidewalks and curb cuts, and increases fines for violators. The goal of sponsors Arroyo, Yancey, and Ross was to improve access for people disabilities especially.

So here is a challenge, the irony of which we hope people will be able to grasp: will the members of Neighborhood Access Group, a group dedicated to making access on the sidewalks of Boston a reality for everybody, be able to use the sidewalks to attend our holiday party on Saturday afternoon?

We formally request that the city of Boston, the state's Department of Conservation and Recreation, and local property owners follow the law by ensuring clear sidewalks and curb cuts in the Fenway by sunset Friday.

Wednesday, December 19, 2007

Falling through the Cracks

Posted by John B. Kelly

The Boston Globe reported today that

Since last Thursday's storm, Boston's Inspectional Services Department has issued some 250 tickets with fines of $50 for residents and $150 for businesses.

The city can also ticket the state, but so far has opted not to.

"The state's got a large area," said Boston Police Captain Michael Mackan, who heads code enforcement. "If we get a complaint about one of their areas or the MBTA's, I'll call them, and I know they'll get out there and take care of it. . . . Things fall through the cracks."

I contacted the governor's office, and sent in a detailed map with accompanying pictures of unshoveled walkways in the Fenway.

A work crew showed up today, and cleared about 5 feet worth of the ramp on either side of Agassiz road. After that cleared 5 feet, it was all ice.

The crosswalk above, one of the most important in the neighborhood, is even marked as a "medium priority" by the Department of conservation and recreation. That means it should be shoveled within 12 hours of a storm, which would have meant by last Friday. but it still hasn't been done.

As for the 250 tickets in six days-- a little more than 40 per day, try comparing that to the 4812 parking tickets the city wrote during a 36 hour snow emergency in February, 2006.


Tuesday, December 18, 2007

Globe's Edgers Opens up Dialogue on Snowy Sidewalks

Posted by John B. Kelly

Boston Globe arts reporter (and access advocate) Geoff Edgers's Boston.com blog, "Exhibitionist," is devoted to the arts, but that didn't stop him from posting the above picture of me squeezed between a car and a hard slush at the corner of Westland Avenue and Hemenway Street.

I had sent Geoff and a bunch of other people an e-mail invitation to view 35 pictures of access violations in the Fenway, but until the the picture hit Boston.com, it had received a total of 59 views. After the exposure, views went over 3000.

People responded so enthusiastically to his posting that 16 comments came in within hours, that he put up another posting about this representing the most feedback he had ever gotten on a blog item.

The comments make great reading, in large part because people are remarkably honest. One fellow, Ben, asks the big question:
what should we expect people to do about this? It is nearly impossible to have all of the snow and ice cleared from the sidewalks and roadways the day or two after a big storm. Our New England meteorological/Climate conditions and available human resources just do not allow for it. We should feel bad that this situation creates significant impairments to handicap access around the city, but realistically what can be done about it? Please make some feasible suggestions as to what accomodations should be made.
The answer is to change from doing what doesn't work to what might work. Bill Allan of the disability policy consortium suggests hiring people to shovel, and I think that is the right direction. Let's make it neighborhood-based, and have competitions between the neighborhoods on which can be the safest after a snowstorm. The group that could provide the most leadership would be teenagers, junior high and high school students. They could have competitions against each other, they could document violations, and be empowered to turn in evidence against violators. They would have a list of elderly and disabled people whose homes should be shoveled out as a public service.

All that is needed is the political will.

But I ran into the reality that he describes today, when Patty Provenzano, DCR director of community relations, told me that not only would it be impossible to clear the snow in my or any neighborhood within the three hour limit set by the city, but that DCR isn't even bound to by city regulations. I asked her, "are you sure?" She said she was. I'm thinking that we will certainly have to see about that!

I called inspectional services, and got the "hold on," followed 25 seconds later by the sudden cut off. It's amazing how many times I get "accidentally" cut off when I am making a complaint about being excluded from the streets of the city. Why just the other day, I got accidentally cut off talking to the DCR official who argued that DCR had 24 hours to clear its sidewalks, that "roads are priority one; everything else comes after."

Who knows, maybe they do have their own rules.

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Monday, December 17, 2007

Globe arts blog covers (in)access, Boston.com too!

Snapshot of Boston.com front page showing photo of John Kelly in the street between slushy curb cut and turning car
Posted by John B. Kelly

Arts reporter for the Boston Globe, Geoff Edgers, blogged a photo of me between a car and a slushy curb cut at Westland Avenue/Hemenway Street.

The great photo was taken by NAG assistant, Lidia Alvarado.

Geoff wrote that great piece in the Boston Globe magazine this fall about wheelchair access in the theater district.

UPDATE: and then Geoff got the same photo up on Boston.com for a couple of hours this afternoon.

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More snow violators in the Fenway

Posted by John B. Kelly

There is another group of photos over at Flickr, showing pictures taken today around noon by Justin Loomis.

The Department of Conservation and Recreation has almost completely abandoned this area.

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Sunday, December 16, 2007

DCR Snow Follies

About 1 foot of snow blocks curb cuts on both side of this Fenway crosswalkabove: Fenway crosswalk near fire alarm center, tonight.
below: Westland at Hemenway, tonight.
Photos: Rob DuBuske

very slushy curb cut that was never shoveled
posted by John B. Kelly

The heavy wet snow fall from earlier in the morning has long since turned to rain. The temperature is now comfortably above freezing (40° out my window at 3:52 p.m.), so the snow is shovelable (if wet), but time is running out. With a deep freeze coming in tonight that will last through the week, the grim probability is that very little shoveling of any kind will get done by tonight.

There never has been an effective penalty for not shoveling, so why should anyone bother?

What we can expect the next is that peculiarly Bostonian "act of nature" mentality, in which nothing can be done about the snow and ice blocking the sidewalks, and we all must resign ourselves to waiting for the warming rays of the December sun.

Meanwhile, government and media concentrate on road clearance, perhaps because as a group they all drive cars. The hundreds of thousands of people in the metropolitan region who don't use automobiles are thrown off the sidewalks, tethered to our houses, or admitted to emergency rooms.

Boston inspectional services, with its tiny core of inspectors, will write a few hundred tickets and call that a success.

If this approach works so well, why don't we switch to having abutters clear roadways and highways, too?

Getting back to reality, I decided I had to do everything in my power to get these sidewalks cleared before the ice cometh. I called up the main DCR number, got an emergency number, and was very politely referred to the Storm Center at 617-727-1680. This is the number I have often called regarding snow emergencies and HP parking thieves.

"Hello, my name is John Kelly from Neighborhood Access Group in the Fenway. And I'm calling to find out when the DCR plans to shovel off the walkways in the Fenway."

DCR: "We have crews going out at four or 5 p.m., but I can't give you a time. Where you talking about"

NAG: "The walkways in the Fenway, in my neighborhood. The service road near 60 the Fenway, a walkway towards the Westland Gates, all this is DCR property. The sidewalk along The Fens between 60 and 114 The Fenway hasn't been touched since the Thursday storm"

DCR: "Were adding people all the time.”

NAG: "But do you plan to follow the law regarding clearing the snow?"

DCR: "We've got 24 hours."

NAG: "In Boston, you've got three hours."

DCR: "Hold on."

We become disconnected.

"Hello, this is John Kelly from Neighborhood Access Group again."

DCR: "Yeah we got cut off. I'm trying to get that for you."

NAG: "What?"

DCR: "The law, do you have a number? I'll get back to you."

NAG: "It's three hours. What's your e-mail address? I can send you the law."

DCR: "Actually, I don't need the law. Were working on the roads right now. They are priority one. Everything else comes after"

NAG: "So you don't have a policy of following the law?"

DCR: "Apparently not. Do you want the complaint line? I can give that to you."

She persuades me to take the complaint line number, for all the good it's going to do me. It's for Christina , who will be in first thing tomorrow morning at 617-626-1413.

I always wonder in these circumstances how best to characterize someone. Was the person I spoke to ignorant, because she said that DCR had 24 hours to clear the walkways (when she really had three); or was she contemptuous, by, in consecutive order: cutting me off, pretending to look for a law, and then finally telling me flat out that "roads are the number one priority."

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Boston's new snow removal ordinance

Posted by John B. Kelly

Sometimes, the Boston city Council is able to make strides towards improving the lives of people in the region. Fresh for this snow season, we have a new and improved snow clearance ordnance. The bill came out of the office of outgoing city councilor Felix Arroyo, and was cosponsored by returning councilors Mike Ross and Charles Yancey.

The previous law was confusing and practically worthless. On the one hand, the ordinance required sidewalks to be totally cleared within three hours of the end of the snow fall, but only threatened a $15 fine against scofflaw homeowners, and only $50 for commercial establishments.

Rational calculation would lead many abutters of sidewalks and curb cuts to conclude that it would be cheaper to pay the fine than to hire someone to clear the snow. And because tickets in Boston are written by the inspectional services division (is it 16 inspectors?) rather than parking control officers (are there hundreds? I see them everywhere) as in Cambridge, people have little to fear.

So here is a partial solution. There are some good "Whereases" in the bill, which was primarily written by Arroyo chief of staff Jamie Wilmuth, unless I'm mistaken. Advocate John Marshall also played a key role.

Offered by Councillors FELIX D. ARROYO,

CHARLES C. YANCEY, and MICHAEL P. ROSS


CITY OF BOSTON
______________

IN THE YEAR TWO THOUSAND SEVEN______________

AN ORDINANCE REGARDING THE PROMPT AND COMPLETE

REMOVAL OF SNOW AND ICE FROM SIDEWALKS AND ABUTTING

CURB RAMPS

WHEREAS: Reportedly, Boston businesses and residents frequently fail to shovel their sidewalks (and abutting curb ramps/cuts) and/or fail to clear sidewalks of snow and ice in a manner that ensures that all residents - including wheelchair users, the elderly and others with disabilities - can traverse the sidewalks safely; and

WHEREAS: This failure to adequately remove snow and ice from the City’s sidewalks results in a lack of reasonable access and mobility for wheelchair users, the elderly, the disabled and other residents, and causes significant public safety issues; and

WHEREAS: A particular concern is the failure by many residents and business to shovel abutting curb ramps/cuts, a legal obligation under the current law of which many residents and businesses are unaware; and

WHEREAS: The existing City Sidewalk Ordinance (CBC CHAPTER 16-12.16) contains few specific guidelines concerning clearing of snow or ice; and

WHEREAS: The Ordinance’s fine for failing to shovel one’s sidewalk and abutting curb ramps/cuts is only fifteen ($15.00) dollars for residents and only fifty ($50.00) dollars for non-residential properties, fines which are not large enough to ensure full compliance with the Ordinance; and

WHEREAS: The Boston City Council believes that clarifying the snow and ice clearing law while increasing the fines for failing to shovel sidewalks and abutting curb ramps would help alleviate these problems and ensure safe accessibility to City sidewalks for everyone. NOW THEREFORE,

Be it ordained by the City Council of Boston, as follows:

Section1.

CBC Chapter XVI is hereby amended by striking Section 16-12.16 (“Removal of Snow and Ice”) in its entirety and replacing it as follows:

16-12.16 Snow, Slush, and Ice on Sidewalks.

(a) Requirements for snow and/or slush. No owner, manager, or tenant of a (i) commercial building, estate, or land abutting on a sidewalk, (ii) mixed-use building, estate, or land abutting on a sidewalk, or (iii) residential building, estate, or land abutting on a sidewalk, containing more than six (6) residential dwelling units shall place or suffer to remain in place for more than three (3) hours between sunrise and sunset any slush or any loose, granular, or packed snow upon such sidewalk. Removal of any slush or snow should be conducted along the full paved width of such sidewalk and in a manner that ensures the orderly flow and safety of pedestrian traffic upon such sidewalks. Removal of any slush or snow shall be conducted in a manner that clears the full paved path or a minimum of forty-two (42) inches wide. Each day that a violation exists shall be considered a separate and distinct violation.

No owner, manager, or tenant of a residential building, estate, or land abutting on a sidewalk containing six (6) or fewer residential dwelling units shall place or suffer to remain in place for more than six (6) hours between sunrise and sunset any slush or any loose, granular, or packed snow upon such sidewalk. Removal of any slush or snow should be conducted along the full paved width of such sidewalk and in a manner that ensures the orderly flow and safety of pedestrian traffic upon such sidewalks. Removal of any slush or snow shall be conducted in a manner that clears the full paved path or a minimum of forty-two (42) inches wide. Each day that a violation exists shall be considered a separate and distinct violation.

(b) Requirements for ice. No owner, manager, or tenant of a (i) commercial building, estate, or land abutting on a sidewalk, (ii) mixed-use building, estate, or land abutting on a sidewalk, or (iii) residential building, estate, or land abutting on a sidewalk containing more than six (6) residential dwelling units shall place or suffer to remain in place for more than three (3) hours between sunrise and sunset any ice upon such sidewalk. Removal of any ice shall be in a manner consistent with the requirements of the preceding sub-section, except that any such owner, manager, or tenant shall be deemed to be in compliance with this paragraph if such ice is made level and completely covered with sand, sawdust, or other appropriate material to prevent slipping. Each day that a violation exists shall be considered a separate and distinct violation.

No owner, manager, or tenant of a residential building, estate, or land abutting on a sidewalk containing six (6) or fewer residential dwelling units shall place or suffer to remain in place for more than six (6) hours between sunrise and sunset any ice upon such sidewalk. Removal of any ice shall be in a manner consistent with the requirements of the preceding sub-section, except that any such owner, manager, or tenant shall be deemed to be in compliance with this paragraph if such ice is made level and completely covered with sand, sawdust, or other appropriate material to prevent slipping. Each day that a violation exists shall be considered a separate and distinct violation.

(c) No person shall remove slush, snow, or ice from privately-owned real property and place it upon any sidewalk or street.

(d) Enforcement/Penalties.

(i) Any violation of subsection (a) or subsection (b) occurring at a sidewalk abutting land zoned solely for residential use and that has six (6) or fewer residential units shall result in a fine of fifty dollars and no cents ($50.00) for each such violation.

(ii) Any violation of subsection (a) or subsection (b) occurring at a sidewalk abutting land zoned solely for residential use and that has more than six (6) residential units or at a sidewalk abutting vacant land shall result in a fine of one hundred dollars and no cents ($100.00) for each such violation.

(iv) Any violation of subsection (a) or subsection (b) occurring at a sidewalk abutting any vacant land or land zoned for any use other than solely residential (commercial or mixed-use buildings) shall result in a fine of one hundred fifty dollars and no cents ($150.00) for each such violation.

(v) Any violation of subsection (c) shall result in a fine of two hundred fifty dollars and no cents ($250.00).

Section 2.

CBC Chapter XVI is hereby amended by striking in its entirety Section 16.32.1(a).

Section 3.

CBC Chapter XVI is hereby amended by striking the sixteenth (16th) paragraph from Section 16-32.6 which paragraph reads "Subsection 16.12.16 Such amendment as is provided in subsection 16-32.1;".

Section 4.

The provisions of these sections shall be effective immediately upon passage.

Filed in the Boston City Council: February 7, 2007

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Saturday, December 15, 2007

Flickr photos of Unshoveled sidewalks and ramps in the Fenway

Posted by John B. Kelly

Trying something new, I have posted a bunch of photos of uncleared sidewalks and curb cuts at Flickr, the online photo album site. No need to be a member to look at the pictures, just check out this address: http://flickr.com/photos/21914897@N06/sets/72157603470079075/

There is quite a bit of information for each location -- just click on each photo with your mouse.

The Boston City Council, in one of departing City Councilor's Felix Arroyo's final contributions, updated its snow removal ordinance this fall. The bill, cosponsored by Charles Yancey of Mattapan and Michael Ross of my own Fenway , increased fines from a negligible $50 for nonresidential abutters (only $15 for homeowners), to $150 ($50 for homeowners, $100 for residential buildings with more than six units).

As you can see, property owners from the State of Massachusetts all the way down to private homeowners have yet to take the prospect of a fine seriously.


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